Toyota Sweeps Supplier Relations Rankings in Study; is "Most Preferred" Customer
Results of the 20th annual North American Automotive OEM - Supplier Working Relations Index® (WRI®) Study released by Plante Moran show that of the six major U.S. and Japanese automakers, only Toyota and FCA made any significant improvement in their scores this year.
A made any significant improvement in their scores this year.Toyota gained nine points over its 2019 score and was the top performer in all 22 variables on the Working Relations Index®. FCA gained 10 points, but is still in a distant fifth place overall. Ford held steady with only a two-point gain. Honda dropped 18 points, GM fell 14 points, and Nissan was off by 8 points and fell to last place.
"With the unprecedented challenges now facing the automotive industry, the OEMs will be leaning more heavily than ever on their suppliers. The study shows that Toyota knows how to work most collaboratively with its suppliers, is well trusted, and therefore is well prepared to face these challenges," said Dave Andrea, Principal in Plante Moran's Strategy and Automotive & Mobility Consulting Practice, which conducted the study.